Effective Date: 01/01/2023
2. Information We Collect
We may collect various types of information, including but not limited to:
a. Personal Information: Information that can identify you, such as your name, contact details, email address, billing information, and identification documents required for our services.
b. Service Information: Details related to interpreting and translation services you request, including the languages involved, service dates, and any specific instructions or documents provided.
c. Usage Information: Information about your interactions with our website, including your IP address, browser type, device information, and cookies.
d. Communications: Records of your communications with us, including emails, chat messages, and customer support inquiries.
3. How We Use Your Information
We may use your personal information for various purposes, including:
a. Providing Services: To deliver interpreting, translation, captioning or other services, whether in-person or remotely.
b. Communication: To communicate with you about service updates, appointments, and promotions.
c. Improving Services: To analyze data and enhance our services, develop new features, and improve user experiences. As always, your experience is something we are constantly working to improve.
d. Legal Compliance: To comply with legal obligations, such as record-keeping requirements.
4. Information Sharing
We may share your personal information in the following circumstances:
a. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as interpreters and translators.
b. Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests from authorities.
c. Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to another entity, but we will take steps to protect your privacy.
We employ reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Your Choices
You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its use. You can contact us to exercise these rights.
7. Cookies and Tracking Technologies
9. Contact Us
A note from Grey…
Thanks for checking out our website. When I started this company, I was a new interpreter with a very small private practice. I’ve always put my client’s and their preferences first in every way. If we need to make adjustments to this policy in the interest of your comfort, please don’t hesitate to tell me! We also will never sell your information. We keep all of your details as private as we can make them, in every scenario we might need to use them in providing you services. I have no interest in selling your data. Flamingo Interpreting INC has no interest in selling your data. We just want to give you the best services in the industry.