What Guarantees Do You Offer for Interpreter Satisfaction?
Our commitment to your satisfaction is unwavering. If for any reason you’re not thrilled with the interpreter you’ve chosen, do everything we can to make it right. Your happiness is our top priority.
Historically we’ve certainly rearranged schedules to make new requests or adjustments work. We’ll accommodate however we can. Luckily, we’ve never seen a client release an interpreter due to quality. Usually it’s a vibe we’re looking for and while that can be complex to get right, we’re committed to finding the right fit every time. No questions asked.
Can You Accommodate Last-Minute Requests?
Absolutely! We understand that sometimes urgent interpreting needs arise. Just give us a call, and we’ll do our best to find a skilled interpreter to meet your requirements, even on short notice. You’ll find our emergency line at the bottom of this page, our home page and here: +1-929–500-5752
How Can I Ensure Cultural Competence in Interpreting?
Cultural sensitivity is vital in interpreting but we go further. We believe that every interpreter you work with should be not only well versed in your culture but also a member of it. Rest assured, we work with a diverse network of interpreters who are not only language experts but also deeply knowledgeable about various cultures, ensuring effective communication in any setting.
For specific needs or niche asks, don’t hesitate to reach out with specifics. We’re very close with our team and like to get to know everything about them to make sure their skills meet your needs right where and when you need them.
What Sets Your Interpreter Screening Process Apart?
Our rigorous selection process guarantees that only the best interpreters become part of our team. Each interpreter is referred by real clients, ensuring their exceptional skills and professionalism, and we prioritize practitioner-driven excellence. Our interpreting team is committed to growing the field and shaking up what clients have traditionally seen as “decent” interpreting. We believe interpreting services can be incredible that’s why we only work with incredibly practitioners.
Do You Offer On-Site and Remote Interpreting Services?
Absolutely! We cater to both on-site and remote interpreting needs. Whether you require in-person interpretation or prefer the convenience of virtual solutions, our skilled interpreters are ready to deliver seamless communication.
A fun fact about us: we were first to embrace VR and AR as solutions in our clients requests. We also were working on Zoom far before COVID was even a rumor. We’re experts in remote services and ensure all of our interpreters are fully equipped with the right technology, connection and look to make any interpretation seamless.
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